What if I register for AC24 Conference and Expo but am later unable to participate, can I transfer my registration to someone else?
Yes, please contact our Member Services team to transfer your registration, by phone 510-382-7800 option 4 or via email MemberServices@cwea.org. Substitutions can be done at any time before the conference begins.
What is the AC24 refund policy?
Cancellations and substitutions must be received at least 3 business days prior to the date of the event.
Credit Eligibility: To be eligible for credit, a written notice must be received one week prior to the program date.
Cancellation Fee: A 25% cancellation fee will be deducted from the refund amount.
Day of Program Cancellation/No-Show: Cancellations or no-shows on the day of the program will not be eligible to receive a refund or credit.
Refund Process: Refunds, minus the applicable cancellation fee, will be processed within 3 days after receiving the cancellation request once approved.
Please contact MemberServices@cwea.org to make any changes to your registration.
If a facilitator or speaker has a question, who should they reach out to?
Please reach out to CWEA staff at mguillen@cwea.org or alai@cwea.org.
How do full-time students register?
Full-time students are eligible for free AC24 registration. This does not include extra fee-based meals, technical tours, and other activities which can be purchased separately. This registration type is not available online since students must provide verification of current enrollment (nine or more units per semester).
Students can submit their registration form via fax 510.382.7810, email to MemberServices@cwea.org, or mail to the CWEA office.
How do I register my spouse or a guest to attend the networking events with me?
Spouses/guests can participate in:
To register a spouse/guest use the online registration system or download and submit a registration form.
How do exhibitors order more badges?
Please reference your exhibitor profile where you reserved your booth space for badge allocation and instructions. If you have questions, please contact Nicole Agnone at exhibit@cwea.org.
