Environmental Project Scientist Robertson-Byran, Inc.
Presentation Description: One key to an effective safety program is incident and near miss reporting. But what exactly is a near miss? And how can we explain the importance of reporting small incidents to employees? Overcoming barriers to reporting, making the reporting process work for employees, and creating a system to act on and report out on action items are three keys to making a reporting program effective. A case study from a mid-sized water agency will be presented, focusing on their recent implementation of a comprehensive, and simple, safety event reporting system. This streamlined system has increased the number of events reported, reduced time to correct incidents, and increased communication across their workforce.
Learning Objectives:
... understand the importance of a comprehensive safety incident reporting system and how it is foundational to building trust, open communication and a safe work environment.
...identify barriers to reporting, including fear, bureaucracy, and pressure. They will be able to develop a plan for assessing and overcoming barriers at their organization.
...apply tips and lessons learned from the case study to either help create a new reporting system or improve one already in place.
